Flow by Natelio — Coming soon

The patient side of your practice, in one place.

Digital intake forms patients complete before they arrive. A patient portal for documents, history, and what happens next. Online booking that fills the schedule without phone tag.

See Referrals

Works with your PMS — Open Dental integration included at launch.

Today at the front desk

Intake, booking, and reminders in one view

Synthetic view

12

Intake complete

5

Booked online

18

Reminders sent

8:00 AM

Maya R.

New patient exam

Intake complete
9:30 AM

Daniel K.

Hygiene visit

Booked online
11:15 AM

Priya S.

Implant consult

Awaiting intake

What is inside

Three modules. One patient record.

Each module handles a job your front desk does by phone, paper, or clipboard today.

New patient intake

Synthetic view

Full name

Maya Rivera

Date of birth

04/12/1989

Medical history
Insurance details
Consent forms
Section 2 of 366%

Intake forms

Patients complete health history, consents, and insurance from a link — before they reach the chair. Responses land in the patient record, not a scanner tray.

Patient portal

Synthetic view

Hygiene visit

Tue, 9:30 AM

Confirmed

Treatment plan.pdf

View

Post-op instructions.pdf

View

Referral summary.pdf

View

Patient portal

Patients see upcoming appointments, documents, and referral next steps in one place. Fewer resend-that-file calls for the front desk.

Book a visit

Synthetic view

Mon

12

Tue

13

Wed

14

9:00 AM
9:30 AM
10:15 AM
11:00 AM
Confirm visit — Tue, 9:30 AM

Online booking

Patients book from your website into slots you control — appointment types, providers, and rules stay yours. Confirmed visits sync to the PMS.

Better together

Flow picks up where Referrals hands off.

Both products share one patient record and one workflow. A referred patient can finish intake at home, book online, and show up with the receiving office already in sync.

01

Referral arrives

The case lands in Natelio with records and context attached.

02

Intake already done

The patient completes forms at home before the first visit.

03

Appointment booked

The patient books online into slots the clinic controls.

04

PMS in sync

The patient record stays current in Open Dental, both ways.

Waitlist

Be first in line.

Flow rolls out to waitlist practices first. Tell us where to reach you and which PMS you run.

  • Early access opens to waitlist practices first
  • Open Dental integration included at launch
  • Early-access pricing consideration

We'll only use this to contact you about Flow by Natelio.

Questions

Flow, briefly.

When does Flow launch?

We are not announcing a date. Flow is rolling out to waitlist practices first, and we will email the waitlist when early access opens.

Does Flow replace my practice management system?

No. Flow is a lightweight front desk layer that works alongside the PMS you already run. The Open Dental integration is included at launch, so intake responses and booked appointments stay in sync with the patient record.

Is patient information secure?

Flow is built on the same platform as Natelio Referrals, which helps teams protect patient information with encrypted records, role-based access, and activity history. The clinic stays in control of its data and its workflows.

What will it cost?

Pricing will be announced at launch. Waitlist practices get early-access pricing consideration.