Flow by Natelio — Coming soon
Digital intake forms patients complete before they arrive. A patient portal for documents, history, and what happens next. Online booking that fills the schedule without phone tag.
Works with your PMS — two-way sync included at launch.
Today at the front desk
Intake, booking, and reminders in one view
12
Intake complete
5
Booked online
18
Reminders sent
Maya R.
New patient exam
Daniel K.
Hygiene visit
Priya S.
Implant consult
What is inside
Each module handles a job your front desk does by phone, paper, or clipboard today.
New patient intake
Synthetic viewFull name
Maya Rivera
Date of birth
04/12/1989
Patients complete health history, consents, and insurance from a link — before they reach the chair. Responses land in the patient record, not a scanner tray.
Patient portal
Synthetic viewHygiene visit
Tue, 9:30 AM
Treatment plan.pdf
Post-op instructions.pdf
Referral summary.pdf
Patients see upcoming appointments, documents, and referral next steps in one place. Fewer resend-that-file calls for the front desk.
Book a visit
Synthetic viewMon
12
Tue
13
Wed
14
Patients book from your website into slots you control — appointment types, providers, and rules stay yours. Confirmed visits sync to the PMS.
Better together
Both products share one patient record and one workflow. A referred patient can finish intake at home, book online, and show up with the receiving office already in sync.
01
The case lands in Natelio with records and context attached.
02
The patient completes forms at home before the first visit.
03
The patient books online into slots the clinic controls.
04
The patient record stays current in your PMS, both ways.
Waitlist
Flow rolls out to waitlist practices first. Tell us where to reach you and which PMS you run.
Questions
We are not announcing a date. Flow is rolling out to waitlist practices first, and we will email the waitlist when early access opens.
No. Flow is a lightweight front desk layer that works alongside the PMS you already run. Two-way sync with supported practice management systems is included at launch, so intake responses and booked appointments stay in sync with the patient record.
Flow is built on the same platform as Natelio Referrals, which helps teams protect patient information with encrypted records, role-based access, and activity history. The clinic stays in control of its data and its workflows.
Pricing will be announced at launch. Waitlist practices get early-access pricing consideration.